For government agencies who need to collect reliable, secure, data to understand stakeholders' needs or program and policy outcomes, WebSurvey Government is a data collection, management and analysis service partner that frees internal staff to concentrate on the core business they know best.
See our case studies for more information about how we do this in practice.
With experience helping government securely collect data involving complex data models and multiple approval steps in online collections since 1996, we can help you navigate all of your information challenges.
Using WebSurvey by Logicly to build and run data collections allows government teams to focus on their high value work, while creating assurance that their data collection projects have minimum risk.
At Logicly, security is prioritised as a core value and capability in our processes and culture. Our infrastructure and organisational processes have been designed to meet the Australian Government data security and privacy standards, including data residency.
Our data technicians can help design and implement data visualisations using business intelligence tools like Power BI or Tableau to create powerful stories, real-time interactivity and automated report generation from the data collected.
Highly customised and complex data validations can be built into the data collection. The integrity of data is ensured through these integrated validations making the collection of accurate and reliable data more cost-effective.
We have a team of programmers experienced in a wide range of applications, so we can tailor our surveys and data collection projects to accommodate various organisation structures, complex workflow designs and business rules.
Our local, fast-response help desk provides assistance and resolutions for survey respondents who have technical problems with online survey elements from the team who built the survey.
The raw survey data can be provided in Excel, CSV, Access, or prepared for SPSS, taking much of the hard preparatory work out of the analysis process. The raw data can also be transformed in real-time so it's ready for you to look at during the survey.
Our team of statisticians are available to assist you with analysing your data and presenting the outcomes confidently.
Surveys involving a simple mailing list with standard format scales and open text responses are easy to manage in "build-it-yourself" survey tools, but the data that government agencies need to collect is often far more complicated than these simple questionnaires. For example, they often involve:
Multiple management authorities that need to 'sign-off' the data supplied
Multiple team-based data collections
Complex validations involving multiple inputs
Requirements for real-time funding calculations
Comparisons of historical data with current data
Complex workflow designs due to complicated business rules
Ongoing modifications due to changing policy requirements
Significant and unique security requirements
And while security is always at the forefront of mind when collecting and managing data online, government agencies also need to be cognisant of the risks of projects running late, procurement issues and privacy.